Effective Date: 4th May 2024
Company Name: Cloud Sec LLC
Website: thecloudsec.com
At Cloud Sec LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our cloud and cybersecurity services or visit our website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, company name, job title
- Billing information
- Login credentials and authentication data
1.2 Technical Information
- IP address, browser type, operating system
- Device identifiers
- Usage logs, access times, and pages viewed
1.3 Client Data (Cloud & Cybersecurity Services)
- Files, databases, or other digital content stored or transmitted using our services
- Security logs, audit trails, and access records
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Monitor and improve service performance and security
- Communicate with you about your account or services
- Send service updates, technical notices, or promotional messages (opt-out available)
- Ensure compliance with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Trusted third-party providers for billing, support, or analytics (under strict confidentiality agreements)
- Regulatory authorities when legally required (e.g., subpoenas or lawful requests)
- Business successors in the case of a merger, acquisition, or sale of assets
4. Data Security
We implement industry-leading security measures, including:
- End-to-end encryption
- Multi-factor authentication (MFA)
- Intrusion detection and prevention systems
- Regular security audits and vulnerability assessments
Despite our efforts, no system can guarantee 100% security. You acknowledge this inherent risk.
5. Data Retention
We retain data:
- As long as necessary to fulfill the purposes outlined in this policy
- In accordance with client agreements and legal obligations
- Upon request, we will delete or anonymize your data unless retention is required by law
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the data we hold about you
- Correct or update inaccurate information
- Request deletion of your data
- Withdraw consent for data processing
- Object to data use for marketing purposes
To exercise these rights, contact us at info@thecloudsec.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Provide personalized content
You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. International Data Transfers
If you are located outside Oman, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services indicates acceptance of the revised policy.
11. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
Cloud Sec LLC
Email: info@thecloudsec.com